Terms of Use

1.Eligibility

You must be at least thirteen (13) years old to use the Services. The Services are not directed to children under 13, and we do not knowingly let a child under 13 register. If you are under eighteen (18), you may use the Services only with the permission and involvement of your parent or legal guardian or the sports organization that enrolled you, and that organization or guardian accepts these Terms on your behalf.

2.Your Account

You must give accurate registration information and keep your login credentials confidential. You are responsible for activity that occurs under your account. You must notify us promptly if you learn of unauthorized use of your account. You may access the Services either through an organization that licenses the Services and enrolls you or through a paid subscription you buy directly from us (a “Subscription”). The Subscriptions, Fees, and Renewal section governs Subscriptions.

3.Your Content

1. (a)User contributions The Services let you submit messages, posts, images, and other content (“User Contributions”). Your User Contributions must comply with our Acceptable Use Policy, which is part of these Terms.
2. (b)License to us You grant us a non-exclusive, worldwide, royalty-free license to host, store, display, reproduce, and distribute your User Contributions for the purpose of operating and improving the Services.
3. (c)Your responsibility You represent that you own or control the rights in your User Contributions and that they do not violate these Terms or the rights of another person. You are responsible for your User Contributions, and we are not liable to any third party for them.

4.Acceptable Use

You must comply with our Acceptable Use Policy. Among other things, you must not use the Services to harass, bully, or endanger another user, to share harmful or unlawful content, or to circumvent our safety, privacy, or age controls.

5.Community Features and Youth Safety

1. (a)Community features The Services include community features through which users may interact and exchange User Contributions. We may, but do not have to, monitor, remove, or restrict content or accounts that violate these Terms or applicable law.
2. (b)Protection of users under 18 We apply added protections to users under 18. An adult user must not send unsolicited private messages to a user under 18 or attempt to contact a user under 18 off the platform without authorization. We may limit messaging, profile visibility, and other features for users under 18.

6.Privacy

Our Privacy Notice explains how we handle personal data. For users under 18, we do not sell personal data, use it for targeted advertising, or profile users for decisions that produce a legal or similarly significant effect, and we obtain the consent applicable law requires before processing minors’ or sensitive data.

7.Not Medical Advice

The Services provide mental-health resources and content for general wellness and informational purposes only. The Services are not a substitute for professional medical, psychological, or clinical advice, diagnosis, or treatment, and using them does not create a clinician, therapist, or provider relationship. If you or someone else may be in danger or crisis, contact your local emergency services or a crisis line right away.

8.Intellectual Property

We and our licensors own the Services and all content we provide, except your User Contributions. We grant you a limited, non-exclusive, non-transferable right to use the Services for your personal, non-commercial use, subject to these Terms.

9.Subscriptions, Fees, and Renewal

1. (a)Plans A Subscription gives an individual or a household direct access to the Services, separate from any access an organization provides. Each plan states what it covers when you subscribe, such as the number of athletes who may use it. A household plan lets the account holder add the covered number of athletes in the same household.
2. (b)Fees You must pay the fees for the plan you select, at the prices we post when you subscribe. Fees do not include taxes, and you must pay any tax that applies to your Subscription, except a tax on our net income.
3. (c)Payment method and authorization You must give a valid payment method and keep it current. By subscribing, you authorize us and our payment processor to charge that payment method the recurring fee for your plan, plus any applicable tax, for each billing period until you cancel.
4. (d)Automatic renewal Your Subscription renews automatically at the end of each billing period for another period of the same length, at the then-current fee, and we or our payment processor will charge your payment method for each renewal until you cancel.
5. (e)Cancellation You may cancel your Subscription at any time through your account settings or by contacting us at [email protected]. Cancellation takes effect at the end of the billing period in which you cancel. You keep access to the paid Services through the end of that period, and we will not charge you for a later period.
6. (f)Refunds Fees are not refundable, except where the law requires a refund. Cancelling does not entitle you to a refund of the fee for the current billing period.
7. (g)Fee changes We may change the fees for a Subscription. We will notify you at least thirty (30) days before a fee change takes effect, and the new fee applies to the first billing period after the notice. If you do not accept the new fee, you may cancel before it takes effect.
8. (h)Failed payments If a charge fails, we may retry it, and we may suspend or terminate your Subscription and your access to the paid Services if you do not pay within ten (10) days after we notify you.
9. (i)Household plans and minors If your plan covers other members of your household, you are the account holder and are responsible for the account, the fees, and each athlete you add. You represent that you are the parent or legal guardian of each athlete you add who is under eighteen (18), that each athlete you add is at least thirteen (13) years old, and, for each athlete you add, you accept these Terms and consent to that athlete’s use of the Services.

10.Suspension and Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms or the Acceptable Use Policy or if we reasonably believe your use creates a risk to another user. You may stop using the Services at any time. If we suspend or terminate your access because you breached these Terms or the Acceptable Use Policy, you are not entitled to a refund of prepaid fees.

11.Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE EXTENT THE LAW PERMITS, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

12.Limitation of Liability

TO THE EXTENT THE LAW PERMITS, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY ARISING FROM THE SERVICES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US FOR THE SERVICES IN THE PRIOR TWELVE (12) MONTHS, WHICHEVER IS GREATER.

13.Governing Law

The laws of the State of Kentucky govern these Terms, without regard to conflict-of-laws principles. Except for a Dispute subject to the Dispute Resolution; Arbitration and Class Action Waiver section, you and we submit to the exclusive jurisdiction of the state and federal courts located in Jefferson County, Kentucky. Nothing in these Terms limits a consumer-protection right that the law of your home jurisdiction gives you and that you cannot waive by agreement.

14.Dispute Resolution; Arbitration and Class Action Waiver

1. (a)Informal resolution first Before starting an arbitration, you and we agree to try to resolve the dispute informally. The party raising the dispute must send the other a written notice describing the claim and the relief sought, to [email protected] if you are the one raising it, or to the email address on your account if we are. You and we will then try in good faith to resolve the dispute for sixty (60) days after the notice, and neither party may start an arbitration before that period ends.
2. (b)Agreement to arbitrate Except as this section provides, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be resolved by final and binding individual arbitration, and not in court. The Federal Arbitration Act governs this section. A Dispute includes a claim that arose before these Terms took effect and a claim about the scope, enforceability, or formation of this section, except that only a court may decide a challenge to the Class Action Waiver in subsection (e).
3. (c)Arbitration procedure The American Arbitration Association (the “AAA”) will administer the arbitration under its Consumer Arbitration Rules in effect when the arbitration begins, before a single arbitrator. If your claim is for twenty-five thousand dollars ($25,000) or less, you may choose to proceed on documents only, by telephone or video, or in person, and any in-person hearing will take place in the county where you live or another location you and we agree on. The arbitrator may award any individual relief a court could award, including declaratory or injunctive relief, but only in favor of the party seeking relief and only to the extent that party’s individual claim warrants.
4. (d)Arbitration fees For a Dispute you bring in which your claim is for seventy-five thousand dollars ($75,000) or less, we will pay all AAA filing, administrative, and arbitrator fees, unless the arbitrator finds your claim frivolous. Each party otherwise bears its own attorneys’ fees and costs, except where applicable law or the AAA rules provide otherwise.
5. (e)Class Action Waiver You and we agree to bring a Dispute only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any class or representative proceeding. If a court decides that this Class Action Waiver is unenforceable as to a particular claim or a particular request for relief, that claim or request will be severed and heard in a court of competent jurisdiction, and the rest of this section will continue to apply to the remaining claims in arbitration. If a court decides that this Class Action Waiver is unenforceable in its entirety, this entire section does not apply.
6. (f)Small claims and injunctive relief Either party may instead bring an individual claim in a small-claims court that has jurisdiction, so long as the claim qualifies and remains in that court on an individual basis. Either party may also ask a court of competent jurisdiction for injunctive or other equitable relief to protect intellectual property rights or to address a violation of the Acceptable Use Policy that creates a risk to the safety of a user.
7. (g)Your right to opt out You may reject this section by sending us written notice within thirty (30) days after you first accept these Terms. Your notice must state your name, the email address on your account, and that you opt out of arbitration, and you must send it to [email protected]. For a user under eighteen (18), the parent, legal guardian, or organization that accepted these Terms on that user’s behalf may exercise this right. If you opt out, the Governing Law section governs your disputes with us, and opting out does not affect any other part of these Terms. If you do not opt out within the thirty (30) days, you and we are bound by this section.
8. (h)Survival This section survives the termination of these Terms, your Subscription, and your account.

15.Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new effective date and, for a material change, we will give you notice. Your continued use of the Services after an update means you accept the updated Terms.

16.Contact Us

You may contact us about these Terms at [email protected] or 9116 Blossom Lane #5 Louisville, Kentucky 40241.